FAQ

What happens if my champagne glass arrives broken?

While we take every precaution to ensure your glasses arrive safely, accidents can sometimes happen. If your glass arrives broken, we will replace it immediately at no extra cost to you. Please contact our customer service with a photo of the broken item and your order details. info@themoncel.com

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How can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package's progress. (If you do not see the letter - check the SPAM folder)

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Are your champagne glasses dishwasher safe?

Our champagne glasses are dishwasher safe!

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Are your champagne glasses suitable for gifts?

Absolutely! Our champagne glasses come beautifully packaged and are perfect for special occasions. Created especially for gifting, this sophisticated packaging is comparable to top-notch brands